Primary point of contact for our online tutors, assisting them and ensuring they have the support and resources they need.

WORK SETUP: Onsite
LOCATION: 10F, I Building, King's Court Building 1, 2129 Chino Roces Ave, Makati, Metro Manila

SALARY: PHP 16,000 - 18,000

RESPONSIBILITIES:
- Receive and respond to tutors for whatever concerns they may have that are related to their services for the company.
- Manage the schedules of tutors to ensure enough lessons are provided daily.
- Answer the tutors’ inquiries (through Skype, email, or SMS).
- Work together with Japanese Customer Support in dealing with student concerns (e.g. cancellation or transferring of lessons, contacting tutors, etc.)
- Develop ideas for the improvement of the procedures related to operations in the Tutors’ Management Department.
- Fulfill other job-related tasks to be given by the immediate Supervisor.

QUALIFICATIONS:
- Graduate of any 4-year degree or vocational courses (Fresh Graduates are welcome to apply).
- Proficient in written and spoken English.
- Willing to work in Makati (this is an office-based job).
- Willing to be in an afternoon shift (start of shift: 3PM)
*may still change to any of the shifts posted below
- Willing to be trained (both as a support staff and as a tutor)
*Support staff training schedule will follow the work schedule of the Supervisor
*Tutor training will be from Tuesday to Saturday 9:30 AM to 4:30 PM
*changes may still occur but will be notified
- Amenable to working on holidays and weekends
- Must acquiesce to render overtime whenever necessary
- Must be adaptive and culturally sensitive
- Must have strong time management skills
- Must have experience in basic to intermediate computer and internet troubleshooting

ADDITIONAL INFORMATION:
- Two rest days in a week Fri and Sat (may still change)
Shifts of the department:
4:30 AM to 1:30 PM
11:00 AM to 8:00 PM
1:00 PM to 10:00 PM
3:00 PM to 12:00 MN

Benefits:
- Health Insurance Coverage (upon regularization)
- Qualified applicants will be eligible to work part-time as an English Teacher
- Annual company activities
- Birthday Gift Certificates

We are looking for teachers who are interested in being a part of our team of tutors. You will facilitate English language classes for Japanese students from elementary to high school, providing support with Japanese teachers to deliver instruction.

Working schedule:

• Required to teach in either of these shifts: 7:30 AM to 11:30 AM (20) or 11:00 AM to 3:00 PM (10)
• Required to teach from Mondays to Fridays

Note: Not a booking system. Lessons are assigned. Cannot teach both schedules. Can teach one schedule only.

Qualifications:

• Completed Bachelor's degree (any course).
• Have a good command of the English language or be able to communicate in English.
• Knows how to use MS Teams or Zoom.
• Must be able to attend the training.
• Must be willing to register as a freelancer with the BIR and get a COR.
• Must have system requirements to be able to work online (please see the system requirements below).

System Requirements:

• Stable post-paid internet connection (minimum upload and download speed: 5 MBPS).
• Unlimited post-paid internet; connection via WIFI or LAN cable is fine (internet must be private connection and can have access to the router) (using pocket WIFI or mobile tethering and pre-paid internet is NOT allowed).
• Desktop/laptop: at least 8GB RAM.
• Webcam (Built-in or external is fine).
• Headset with a stick-type microphone.
• Quiet and private room.
• Standard background is plain white background.
• Bedroom, Study Room, and Private Office are ideal (teaching in common areas are NOT allowed).

Noted: All of the system requirements must be personally owned.

Legal Requirements:

• ​Must be able to provide a COR before attending the training period.

During the interview, we will check your RDO (Revenue District Office/BIR branch), and applicants who will pass will need to update their RDO (in case their TIN isn't registered in the RDO based on their residence). The update is necessary in getting your COR. A COR is prerequisite to join the training. NO COR, NO training.

Training Schedule and Details:

• Training will be done online (training details will be sent once passed).
• TWO-DAY training (length of training will be depending on your performance).